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HelpConsole 2008 - mysecurebackupmanual
Kaspersky Support

Page Information
Last Updated: 8/7/2008 1:19:45 PM


Home > Troubleshooting > Kaspersky Support

Kaspersky Internet Security contains a web anti-virus feature that scans HTTP traffic and that appears to interfere with My Secure Backup. To resolve this issue, set the Kaspersky Internet Security Web Anti-Virus feature to use "Streaming scan (limited signature)" method of traffic scanning.

HOW:
  • Double click the Kaspersky icon in the system tray or right click on it and select " Open Kaspersky Internet Security 6.0"
  • In the "Protection" box at the top left hand side of the window left click once on the line that reads "Web Anti-Virus".
  • On the right hand side of the window locate the text in the "Status" segment/box that reads "Traffic Scan". Left click on it.
  • A new screen/window should open up and on the right hand side there should be a box/segment entitled "Security Level". Within this box/segment there should be a button entitled "Customize". Left click it once. This will open up a new window.
  • In the new window/screen there is a box/segment entitled "Scan Method". With two main options as below:
    • Streaming scan (limited signature)
    • Buffering scan (complete signatures)
  • Select the first option "Streaming scan (limited signature)" and then click the "OK" button down at the bottom of the window.
  • You should now be at one of the earlier screens. Click the "OK" button at the bottom of the window.
  • You should now be at the main Kaspersky settings window. Close the window.

Please note:

  • You are slightly reducing the security level of the traffic scanning feature of Kaspersky Internet Security 6.0.